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Priyanshi Mishra

@priyanshimishra

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Senior infrastructure delivery analyst specializing in cloud, monitoring, and incident management.

India

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What I'm looking for

I am seeking a role focused on cloud infrastructure, monitoring and automation where I can lead incident response, implement observability, and expand DevOps and cloud skills within a collaborative team.

I am a certified AWS Cloud Practitioner and Solutions Architect – Associate with over four years of experience in infrastructure delivery, real-time monitoring, and incident management. I have hands-on experience with Prometheus, Grafana, Centreon, SolarWinds, Moogsoft and command-center operations, and I coordinate cross-functional teams to restore services and execute change requests.

I am interest in working with cloud and DevOps tools including AWS, Docker, Kubernetes, Jenkins, Terraform and Ansible, and I script with Python and Bash to support automation and CI/CD practices. My background includes ServiceNow-driven ITSM, forward planning for infrastructure operations, and a strong emphasis on problem-solving, communication and continuous improvement.

Experience

Work history, roles, and key accomplishments

Current

Infrastructure Delivery Senior Analyst

Current

Oney

May 2023 - Present (2 years 6 months)

Lead monitoring and incident response for VDU/Mainframe infrastructure using Centreon, Grafana and Bac prod; coordinated cross-team incident resolution, change execution, and service restoration.

Centreon Grafana Incident Management Monitoring Alerting ServiceNow Troubleshooting

Infrastructure Delivery L1 Analyst

Biogen

Feb 2021 - May 2023 (2 years 3 months)

Monitored enterprise infrastructure in the command center using SolarWinds, SCOM and Moogsoft; managed incidents and change tickets via ServiceNow to maintain uptime and perform event management.