At Oracle, I design AI-driven experiences and enterprise workflows for Oracle NetSuite across quote-to-order, order management, and CRM. My redesign of Lead Scoring added transparent ranking and decision-support signals, improving lead response time by 23%.
I drove a phased AI strategy, shipping a rule-based MVP before layering in AI ranking and explanations. I also use AI to speed research synthesis.
Across Quotes, Sales Orders, and Order Management, I reframed a legacy redesign around three high-impact touchpoints, contributing to $4.3M in tracked revenue impact and approximately 150K hours saved. I also designed global product search and row-level editing patterns that cut task completion time by approximately 40%.
Previously, at HonorHealth, I redesigned patient-facing web and mobile workflows for a regional healthcare network. My background spans physical and digital product design, and I contribute pro bono as an artist for SolWeave, a mental-trauma awareness initiative.
