Open to opportunities

Priyanka Kapadia

@priyankakapadia

Message

Senior Product Manager building agentic AI and workflow automation that saves time and removes fraud.

India

Message

What I'm looking for

I’m looking for a senior product role building agentic AI and workflow automation where I can own strategy-to-launch delivery, define OKRs and North Star metrics, and drive measurable operational impact with cross-functional teams.

I’m a Senior Product Manager who’s spent 9 years inside operations—where I learned to design products that fix real system breaks, not just user-research pain. I build and ship end-to-end: from problem framing and architecture trade-offs to prompt engineering and North Star metrics.

Most notably, I built and shipped SmartHireAI, a live multi-agent recruitment platform, iterating prompt engineering from v1 to v3 and moving to forced tool-calling for 100% structured output reliability. I integrated Zoom, Google Calendar, and Brevo so scheduling and communications happen automatically on candidate status changes—zero manual intervention.

I also led 0-to-1 ownership of the Channel Partner Portal at Ishan Technologies, uncovering 300+ ghost partners and eliminating commission fraud entirely. Alongside AI bid intelligence, field force automation, and ERP/CRM integration alignment (Microsoft Dynamics), I deliver measurable outcomes like doubling active bids submitted and improving field engineer productivity.

Experience

Work history, roles, and key accomplishments

Current

Senior Product Manager (AI)

Current

Ishan Technologies

Oct 2023 - Present (2 years 8 months)

Defined product strategy and OKRs for BidDesk, growing discovered bids from 600 to 1,200+ and doubling active bids submitted to 400–800+ with 80% AI relevance accuracy. Led discovery, backlog, and sprint planning for Field Force Tracking, improving field engineer productivity from 2–3 to 5–6 jobs/day and eliminating material leakage via digital issuance tracking while overseeing Microsoft Dynamics

Product Strategy OKRs AI Bid Intelligence Sprint Planning A B Testing ERP Integration Requirements Gathering Stakeholder Management

Digital Transformation Lead

A M Design Pvt. Ltd.

May 2022 - Sep 2023 (1 year 4 months)

Led end-to-end digital transformation of shop-floor operations for 200+ workforce by designing automation workflows, SOPs, and internal tools for real-time operational visibility. Achieved 100% OTIF delivery by replacing manual processes with structured reporting and improving cross-functional coordination.

Digital Transformation Process Automation SOP Development Workflow Design UAT Agile Delivery Supply Chain Coordination

Operations Manager

Komoline Aerospace

Oct 2021 - Apr 2022 (6 months)

Managed ISRO-SAC aligned precision manufacturing operations and led a team of 30+ across production, quality, and planning. Implemented workflow improvements that increased execution predictability under strict compliance timelines.

Operations Management Quality Management Production Planning Compliance Management Team Leadership Process Improvement Risk & RCA Performance Tracking

Estimation & Contract Engineer

Jaivel Aerospace

Jun 2019 - Apr 2021 (1 year 10 months)

Built a macro-based estimation tool that reduced manual costing effort by ~50% and improved accuracy. Owned costing models, RFQs, and subcontract coordination for aerospace clients including Boeing and Rolls-Royce.

Cost Estimation Contract Review Spreadsheet Automation Aerospace

Education

Degrees, certifications, and relevant coursework

Indian Institute of Technology Patna

Certification, Product Management

Grade: 9.3/10

Activities and societies: Capstone project included building SmartHireAI recruitment automation.

Product Management with Agentic AI certification/capstone with a project delivery score of 9.3/10, including development of the SmartHireAI recruitment automation platform.