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Priscillia Thelma

@priscilliathelma

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HR / Admin Manager at Neomed Diagnostic Healthcare Clinic, who cut operational response times by 25%.

Nigeria

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What I'm looking for

I’m applying for the Programme Manager – ECOS role at Neem Foundation. I’m looking to apply my experience with donor-funded reporting, vendor and budget coordination, and cross-functional team support.

At Neomed Diagnostic Healthcare Clinic, I streamlined administrative processes and cut operational response times by 25%. I also coordinate daily workflows, work with vendors and institutional partners, and prepare operations reports.

At Heartland Alliance Ltd-Gte on the PEPFAR/USAID ACE-6 Project, I managed programme data for 200+ patients monthly using LAMIS and coordinated donor reporting. I used Excel and Google Sheets for performance reports, improving documentation efficiency by 20%.

Experience

Work history, roles, and key accomplishments

Current

HR / Admin Manager

Current

Neomed Diagnostic Healthcare Clinic

May 2025 - Present (1 year 5 months)

Handled daily administrative and operational workflows, managed vendor relationships, and prepared management reports. Streamlined admin processes, reducing operational response times by 25%.

Administrative Management Vendor Management Reporting Process Improvement Confidentiality Microsoft 365

Monitoring & Evaluation / Data Entry Analyst

Heartland Alliance Ltd-Gte

May 2024 - May 2025 (1 year)

Managed sensitive programme data for 200+ patients monthly using LAMIS, ensuring HIPAA-standard data security. Coordinated donor reports and tracked programme indicators for PEPFAR and USAID compliance.

LAMIS HIPAA Data Management Donor Reporting Microsoft Teams Excel Google Sheets

Executive Assistant / Customer Support Specialist

02Travels

Aug 2023 - Apr 2024 (8 months)

Coordinated client travel logistics including flights, accommodation, and itineraries across multiple platforms and time zones. Resolved booking issues promptly via call and email, ensuring high service quality.

Travel Coordination Customer Support Communication Skills Problem Solving Time Management

Community Health Program Coordinator

NYSC Community Development Service

Jan 2023 - Jan 2024 (1 year)

Co-designed a reproductive health program reaching 300+ students in five underserved communities. Led a team of 20+ volunteers, managing logistics and materials for outreach.

Program Coordination Community Outreach Team Leadership Needs Assessment Logistics

First Aid Attendant Volunteer

Nigerian Red Cross Society

Jul 2023 - Aug 2023 (1 month)

Supported a clinic serving over 2,000 people during orientation, coordinating triage in a high-pressure environment. Delivered first aid and health education while adhering to strict safety protocols.

First aid Triage Health Education Safety Compliance Emergency Response

Client Service / Administrative Officer

Neomed Diagnostic Healthcare Clinic

Nov 2019 - Jul 2023 (3 years 8 months)

Handled 50+ patient appointments and communications using CRM tools, reducing waiting times by 25%. Built an Excel-based record system that improved retrieval speed by 30% and assisted HR with onboarding.

CRM Excel Patient Coordination Stakeholder Communication HR Support Documentation