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@princesseleasha
Results-driven project manager with a passion for community impact.
I am an International Law and Diplomacy graduate with a strong background in project management and customer relationship management. My experience includes leading cross-functional teams at Petabyte eSports, where I ensured timely project deliverables through effective use of tools like Jira and Trello. I thrive on enhancing operational efficiency and implementing structured workflows that drive innovation and collaboration.
In my previous roles, I have successfully increased customer retention by 40% as a Customer Relationship Officer at BuyDieselNG and have honed my administrative skills while supporting senior leadership at Babcock University. My commitment to education and personal development fuels my desire to create a positive community impact, and I am eager to leverage my skills in a dynamic environment.
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Work history, roles, and key accomplishments
Petabyte eSports
Led cross-functional teams to ensure timely delivery of project deliverables, utilizing Jira and Trello for efficient project tracking. Enhanced operational efficiency by implementing structured workflows.
ILDSA, Babcock University
Managed and maintained office files and documents, coordinated schedules and meetings, and assisted in preparing reports and presentations for senior leadership.
ILDSA, Babcock University
Co-developed communication strategies, authored press releases and newsletters, and managed social media accounts to enhance community engagement.
BuyDieselNG
Implemented CRM strategies that increased customer retention by 40%, designed customer databases, and led targeted email campaigns resulting in a 30% sales increase.
Market Research Project – Babcock University
Conducted market research to identify trends and opportunities, developed stakeholder management plans, and delivered high-impact presentations.
Degrees, certifications, and relevant coursework
Bachelor of Science, International Law and Diplomacy
2020 - 2024
Grade: 2:1, Second Class Honours, Upper Division
Graduated with a Bachelor of Science in International Law and Diplomacy, achieving a 2:1, Second Class Honours, Upper Division. Developed a strong foundation in international legal principles and diplomatic practices.
Software and tools used professionally
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