At KENYA REVENUE AUTHORITY (KRA), I provide customer support, help users understand services and processes, and support administrative information handling.
At JANMAX CYBER, I provided customer support for computer, internet, printing, document, and digital services. I created and edited graphics using Adobe Illustrator and Adobe Photoshop, and prepared documents using Microsoft Word.
As an AI Data & Evaluation Contributor at RWS — TRAIN AI, I performed annotation and evaluation tasks, assessed search results, and reviewed transcriptions and video content. I followed project guidelines while working with online platforms and digital workflows.

