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Precious Adilike

@preciousadilike

Entry-level POS technical support specialist and data analyst skilled in Excel, SQL, and Power BI for actionable insights.

Nigeria
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What I'm looking for

I’m looking for a role where I can deliver reliable POS/IT support while growing into data-focused work. I want to turn customer and operational data into clear dashboards and reports that improve uptime, decisions, and outcomes.

I’m a BSc Biochemistry graduate with hands-on experience blending data analysis, technical support, and laboratory research. I use analytical thinking and scientific rigour to solve real-world problems with clear, actionable outputs.

At 3Line Limited, I supported POS terminals for merchants and agents across multiple locations, ensuring seamless payment operations. I executed software and firmware upgrades, diagnosed hardware/software faults to minimise downtime, and maintained detailed support ticket and deployment logs for audit and reporting.

I also bring strong data skills through SQL and Power BI work that turns complex datasets into insights. In my Walmart Sales Data project, I cleaned and analysed data in SQL Server to identify revenue by city, top payment methods, best product categories, and peak transaction times.

Earlier, during my IT / Research Internship at the National Institute of Medical Research (NIMR), I performed cDNA extraction, gel electrophoresis, and PCR analysis under senior supervision. That experience strengthened my focus on proper documentation, data recording, and compliance—skills I now apply in both analytics and technical support.

Experience

Work history, roles, and key accomplishments

NN

IT / Research Intern

National Institute of Medical Research (NIMR)

Nov 2022 - Apr 2023 (5 months)

Performed cDNA extraction, gel electrophoresis, and PCR analysis to support active molecular biology research under senior supervision. Maintained laboratory documentation, sample preparation, data recording, and proper handling/storage of specimens and equipment.

Education

Degrees, certifications, and relevant coursework

LL

Lagos State University (LASU)

Bachelor of Science, Biochemistry

2019 - 2024

Grade: Second Class Upper Division (2:1)

Earned a B.Sc. in Biochemistry at Lagos State University from 2019 to 2024, achieving a Second Class Upper Division (2:1). Coursework included Molecular Biology, Organic Chemistry, Microbiology, Genetics, and Biostatistics.

Tech stack

Software and tools used professionally

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