
Pratik Koirala
@pratikkoirala
Customer service assistant at Laxmi Sunrise Bank supporting customer requests and daily CSD operations.
What I'm looking for
At Laxmi Sunrise Bank, I assist customers with service requests and general inquiries as an Assistant in the CSD Department.
I also support daily customer service operations and routine administrative tasks, handling sensitive documentation as part of the work.
At Hamro Pahunch Radio, I supported station operations and live broadcasting as a Radio Operator. I operated and monitored radio equipment during assigned duties and assisted with routine operational and basic technical troubleshooting tasks.
I graduated from Tribhuvan University with a Bachelor of Business Studies. I'm seeking opportunities in customer service, chat support, administrative support, or remote work.
Experience
Work history, roles, and key accomplishments
Assistant, CSD Department
Laxmi Sunrise Bank
Jan 2025 - Present (1 year 9 months)
Assists customers with service-related requests and general inquiries, supports daily customer service operations and routine administrative tasks, and handles sensitive documentation with attention to detail.
Radio Operator
Hamro Pahunch Radio
Jan 2023 - Dec 2023 (11 months)
Supported daily radio station operations and live broadcasting, operated and monitored radio equipment, and coordinated with team members to ensure smooth studio operations.
Education
Degrees, certifications, and relevant coursework
Tribhuvan University
Bachelor of Business Studies, Business Studies
Graduated with a Bachelor of Business Studies (BBS) from Tribhuvan University in 2025.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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