Looking for a job

Prashanth Ram

@prashanthram1

Program and operations leader at Independent, delivering AI automation projects and Scrum delivery for three client teams.

India

Message

What I'm looking for

I'm building toward forward-deployed AI engineering through hands-on work with Claude, JEV AI and agentic workflows.

At Independent, I deliver freelance AI projects spanning workflow automation and agentic builds, while serving as project manager and Scrum Master for three concurrent client teams. I translate business problems into automation requirements and report progress to client stakeholders.

At Maarut Inc., I contributed to more than $2M in new program contracts and built a qualification and scoping method that increased proposal success rates by 35%. I also designed Power BI dashboards for program health, budgets and delivery risk across three client accounts.

As a founding director at Caarya, I ran company operations and vendor functions behind international client projects, helping deliver eight applications across five markets. Earlier, I managed a K–12 rollout for more than 8,000 students and 2,000 teachers at FortunaPIX, and led program and operations work at Uber India Pvt. Ltd. and Amazon India.

Experience

Work history, roles, and key accomplishments

Current

AI Automation Consultant & Project Manager

Current

Independent Freelance Consultant

Feb 2025 - Present (1 year 8 months)

Delivers freelance AI projects including workflow automation, agentic AI builds, and AI-enabled business workflows. Acts as project manager and Scrum Master for three concurrent clients, each with a team of 8-10 members.

AI Automation Agentic AI Prompt Engineering Claude Jev Project Management Scrum

Program & Portfolio Manager

Maarut Inc.

May 2023 - Feb 2025 (1 year 9 months)

Led proposal and solution positioning for enterprise pursuits, contributing to $2M+ in new program contracts. Built a standardized qualification method lifting proposal success rates by 35% and designed Power BI dashboards for program health visibility.

Program Management Portfolio Management Proposal Development Power BI Governance Resource Allocation

Director, Vendor Operations (Founding Director)

Caarya

Feb 2021 - Feb 2023 (2 years)

One of the founding directors, ran company operations and vendor function for international client projects. Delivered 8 industry-grade applications across five markets and managed a $500K+ vendor budget with SLA scorecards.

Vendor Management SLA Management Budget Management Risk Management UAT Enterprise Planning

Operations Manager - Customer Success

FortunaPIX

Jan 2019 - Dec 2020 (1 year 11 months)

Ran end-to-end deployment of OneLern, a K-12 education program, for 8,000+ students and 2,000+ teachers onsite in the USA and the Caribbean. Managed teams working under education boards of several Caribbean governments.

Operations Management Customer Success Deployment Stakeholder Management

Program Lead - Uber for Business & Uber Eats India

Uber India Pvt. Ltd.

Mar 2016 - Apr 2019 (3 years 1 month)

Managed a $5M program portfolio spanning operational transformation, driver-partner lifecycle, and service quality across multiple Indian metros. Lifted CSAT by 10 points and cut resolution times by 25% within 12 months.

Program Management Operations CSAT Improvement SOP Development Team Leadership

Senior Process Investigator & Team Lead

Amazon India

Jan 2015 - Dec 2016 (1 year 11 months)

Led an 11-member team on the TRMS process for Amazon's North America region. Provided day-to-day team leadership including work allocation, quality, and turnaround against NA expectations.

Process Management Team Leadership Quality Assurance Work Allocation