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Pramudya AgustaPA
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Pramudya Agusta

@pramudyaagusta

E-commerce and customer support coordinator at ERIKA PENA, processing Shopify orders and coordinating DHL shipments.

Indonesia
Message

At ERIKA PENA, I manage e-commerce operations by processing orders through Shopify, preparing products, and coordinating international shipments via DHL. I also respond to customer inquiries through email and social media.

At SUPERMM DESIGN INC. / HOUSE OF MUAMUA and TIALS STUDIO, I coordinated shipments and prepared shipping documents, including bills of lading, shipping labels, and customs forms.

Across production roles at BALI GENERAL SUPPLY, BALI SWIM, RUE STICC, and CITRA BUSANA, I supported production coordination, monitored progress, and helped check that orders met required specifications and quality standards.

Experience

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Education

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Gunadarma University logoGU

Gunadarma University

Bachelor of Management, Management

Pursued a Bachelor of Management degree at Gunadarma University.

Tech stack

Software and tools used professionally

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