At Holiday Channel LLC, I led coordination for a full-site AWS migration while building the analytics reporting needed to monitor stability and protect organic performance. I architected redirects for 120+ legacy URLs, ran daily cross-functional standups, established crawl and traffic baselines, and improved landing-page click-through rates by 15–18% through A/B testing.
Earlier at Cognizant, I supported IAM operations through high-volume ServiceNow ticket resolution, compliance-sensitive escalations, access reviews, and enterprise asset lifecycle workflows. I also built KPI dashboards, documented provisioning processes, and identified root causes to reduce repeat audit findings.
