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Prabhu User

@prabhuuser1

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Program Manager and Oracle SCM Solutions Architect delivering ERP projects with strong delivery and QA leadership.

United States

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What I'm looking for

I’m looking to lead Oracle ERP program delivery end-to-end—owning requirements, UAT, integration, and release readiness—while mentoring cross-functional teams and ensuring high-quality outcomes from design through go-live and postproduction support.

I’m an IT applications Solutions Architect with a strong track record in Delivery Management and Program Management, spanning Oracle SCM and ERP implementations, integration, QA, requirements, and release management. Throughout my career I’ve worked as both a Solution Architect and a Delivery Manager, combining domain expertise with execution discipline.

In my current role as Program Manager / Oracle ERP Sr. Solutions Architect (Oracle EBS R12) at WIPRO Technologies Inc – USA, I lead program delivery for Cisco Make IT, BTO, and partner engagement initiatives. I own requirements documentation (RD50 review and approvals), coordinate timelines with IT, run UAT meetings, create user stories, and provide release readiness and status reporting through go/no go coordination—while also managing Oracle SCM solutioning across INV, PO, Discrete Mfg., CST, OM, EDI, and B2B integrations.

Previously, at Mahindra Satyam / Tech Mahindra – USA, I served as Delivery Manager & Sr. Solution Architect for GE ERP+, primarily driving Oracle Cost Management (CST) and supply chain delivery using Agile. Earlier, as Sr. QA Manager at Oracle India Private Limited, I mentored QA teams for Oracle manufacturing applications (CST and EAM) and contributed to release quality for Fusion Cost Management; I also served as Manager - Specialized Applications at Hitachi Consulting services Inc. My approach is hands-on collaboration with business users, QA, developers, and DBAs to ensure high-quality outcomes from design through production.

Experience

Work history, roles, and key accomplishments

Current

Program Manager, Oracle ERP

Current

Wipro Technologies Inc

Nov 2020 - Present (5 years 8 months)

Program manager for Cisco Make IT, Buy Sell, Meraki, and BEAD initiatives, managing Oracle SCM delivery and partnering with IT to secure requirements approvals and release readiness. Handles requirements documentation, UAT coordination, user story tracking, and post-production support during go-live.

Program Management Cross Functional Stakeholder Management User Acceptance Testing (UAT)Oracle SCM INV Discrete Manufacturing System Integration Training Jira Microsoft Teams Office 365 SharePoint

Delivery Manager & Sr Architect

Mahindra Satyam / Tech Mahindra

Jul 2012 - Sep 2020 (8 years 2 months)

Delivery manager and senior solution architect for GE ERP+ program, leading Oracle EBS 12.2.6 supply chain finance/cost management solution design, implementation, and rollouts using Agile. Managed supply chain delivery track execution including planning, resourcing, Scrum facilitation, and testing/certification for go-live.

Supply Chain Agile Scrum Project Planning Resource Planning SOW Management BR3080 Solution Design Certification Change Review

Manager - Specialized Applications

Hitachi Consulting Services Inc

Apr 2010 - Jun 2012 (2 years 2 months)

Project manager and solution architect for Oracle SCM applications, managing support and implementation consultants and delivering customer projects for Formfactor Inc. Responsible for onsite customer relationship management, project status reporting, people management, and production support activities including issue resolution and UAT follow-ups.

Oracle SCM Applications Implementation Support Customer Relationship Management Production Support Project Reporting People Management UAT coordination Testing and Validation AMO CCB Approvals

Senior QA Manager

Oracle India Private Limited

Jun 2000 - Feb 2009 (8 years 8 months)

Senior QA manager for Oracle Cost Management and Enterprise Asset Management, and Oracle Fusion Costing, leading QA processes through system and certification testing phases. Managed and mentored CST/EAM QA teams and supported product release quality, documentation, and cross-team design and business requirement reviews.

QA Processes Release Certification Manual Testing QA Management Oracle Cost System Enterprise Asset Management KT and Training Oracle OpenWorld Presentations and Demos Support and Consulting Mailing Lists

Business Analyst

Strabus Software Solutions Pvt Ltd

Dec 1998 - Jun 2000 (1 year 6 months)

Business analyst for customized software development for Bambino Agro Industries Ltd, focusing on requirements analysis and system design documentation. Conducted testing through functional/integration/system phases, supported implementation and acceptance testing, and performed user training and data migration.

Business Analysis Business requirements analysis Gap Analysis SRS Documentation Test Planning Functional Testing Integration Testing System Testing Acceptance Testing User Training Data Migration Implementation Support Crisis Management

Business Analyst

Vetrotex Industries India Ltd

Dec 1999 - Apr 2000 (4 months)

Business analyst for a system study and business process reengineering (BPR) effort, analyzing reasons for ERP implementation failures and recommending reengineering scope. Produced findings reports for top management and supported end user training.

Business Process Re engineering Report Generation Solution Recommendation User Training