At Horizontal Integration India Pvt. Ltd., I support Amazon’s last-mile delivery operations as a Catalog Specialist in Last Mile Analytics & Quality. I perform SOP-driven manual audits and resolve data exceptions and outliers.
I handle address resolution, geocode corrections, and map edits to improve delivery accuracy and customer experience. I also investigate delivery-related issues and provide operational and driver support within defined SLA timelines.
As an Operation Intern at Mazagon Dock Shipbuilders Limited, I observed shipbuilding operations including CNC cutting, welding, and pipe fabrication. I also gained exposure to procurement, vendor management, inventory handling in SAP ERP, and maintenance workflows.
