Piyush Bhatia

I am a personable, resourceful Customer Success Specialist with over five years of experience managing customer interactions and implementing corrective strategies to improve service standards. I act as a technical resource for HighLevel's suite of software features and build strong client relationships through rapid, professional support.

I have managed full account lifecycles, onboarding and retention at 411 Locals, led a back-office team producing reports and coaching staff, and handled escalations at Amazon guiding frontline teams to resolution. I focus on clear communication, data-driven reporting, and cross-functional collaboration to boost satisfaction and accountability.