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Pinky Cabanero

@pinkycabanero

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Experienced office administrator specializing in HR, client relations, and operations support.

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What I'm looking for

I seek an administrative or HR role where I can apply 10+ years' experience in operations, recruitment, payroll and client relations within a collaborative, multicultural team offering growth and increased responsibility.

I am an office administrator with over a decade of experience supporting administrative operations, human resources, and customer service in both office-based and remote environments. I thrive in multicultural workplaces and focus on improving operational efficiency and client satisfaction.

In my current role I act as the focal point for daily operations, coordinate project progress, prepare minutes, manage document control, and compile project handover documentation. I perform HR clerical duties including recruitment, payroll, health insurance administration, and employee documentation.

Previously I supervised CSR teams, managed sales reporting and inventory controls, and coordinated visas, work contracts, and onboarding for new hires. I am seeking opportunities where I can contribute reliable operational support, process improvements, and team leadership.

Experience

Work history, roles, and key accomplishments

Current

Administrative Officer

Current

Luxury Code Interiors

Mar 2021 - Present (4 years 6 months)

Acted as focal point for daily operations, coordinated project progress and prepared minutes for senior management and clients, and compiled project handover documentation for client submission. Performed HR clerical duties including recruitment, payroll documentation, and provided executive support to founders and managing partners.

Office Administration HR Management Document Control Meeting Minutes Payroll Client Relations Virtual Assistance Project Coordination

Office Administrator

Royal Services & Contracting

Feb 2018 - Dec 2020 (2 years 10 months)

Coordinated proposal bids and company policy implementation, recruited and screened local and overseas applicants, and managed employee contracts, residence visas, and health insurance. Supervised payroll, credit control coordination, and provided executive personal assistance to the Managing Director.

Recruitment Employee Onboarding Visa Processing Contract Administration Payroll Management

CSR Supervisor

Grandmart Group of Companies

May 2015 - Jan 2018 (2 years 8 months)

Supervised CSR team handling customer and tenant inquiries, account verification, receipts and refunds, while collaborating with operations and purchasing to implement inventory controls and sales promotions. Responded to escalations and coordinated staff duties to improve service delivery.

Customer Service Team Supervision Inventory Control Operations Coordination

Remittance Teller & Operation Assistant

Southtrans Services & Industries

Mar 2013 - May 2015 (2 years 2 months)

Managed daily operations and remittance/payment processing, handled documentation for vehicle releases and returns, and resolved customer inquiries and account shortfalls. Coordinated vehicle maintenance needs with operations and mechanics to ensure fleet readiness.

Customer Service Operations Coordination Document Management Account Settlement Communication

Sales Clerk & OIC

Visual Mix-Booksale Cebu Inc.

Jan 2010 - Jan 2012 (2 years)

Monitored daily sales operations, prepared daily and monthly sales reports, managed inventory and merchandising, and processed product returns while handling customer complaints and providing solutions. Coordinated with accounting for sales reconciliation.

Sales Reporting Inventory Management Merchandising Returns Processing Customer Service Sales Analysis

Operations Supervisor

Oropeza Medical

Jan 2009 - Jan 2010 (1 year)

Provided administrative support and managed daily operations including inventory control of medical supplies and equipment, and supervised appointment scheduling to ensure smooth patient flow. Prepared regular operational reports for head office review.

Operations Management Inventory Control Scheduling Reporting Team Supervision

Office Administrator

Midas Car Display

Jan 2006 - Jan 2009 (3 years)

Drafted and distributed reports and memos, performed clerical HR duties, and managed documentation for vehicle repairs, rentals, purchases and government permit submissions. Maintained records and coordinated required filings with government offices.

Office Administration HR Management Document Processing Reporting Records Management