Open to opportunities

Pearl Nguyen

@pearlnguyen

Message

Compassionate medical assistant and patient coordinator with clinical, administrative, and customer-service expertise.

United States

Message

What I'm looking for

I seek a patient-centered healthcare role where I can combine clinical assisting and administrative coordination to improve patient experience and clinic efficiency.

I am a dedicated healthcare professional with hands-on clinical experience and strong administrative skills, combining patient care, medical assisting, and front-office management. I have supported physicians with examinations, performed EKGs and specimen collection, and managed high-volume scheduling and clinic workflows to improve patient experience.

I bring customer-service roots from hospitality and real estate experience in client communication, contract support, and team leadership. I am bilingual in English and Vietnamese, certified in CPR and licensed in real estate, and I leverage EMR systems and Microsoft Office to keep clinical operations efficient and patient-centered.

Experience

Work history, roles, and key accomplishments

Current

Server / Hostess / Manager

Current

Jupiter Pizza & Waffle Co.

Nov 2020 - Present (5 years 2 months)

Greeted customers, developed repeat-customer relationships, answered inquiries, and led training to ensure compliance with health and safety regulations and efficient front-of-house operations.

Customer Service Staff Training Scheduling Cash Handling Phone Communication Health & Safety Conflict Resolution

Current

Assistant Administrator

Current

APS Plastic Surgery

Managed high-volume scheduling for consultations and surgeries, supported clinical staff by preparing exam rooms, processed payments and documentation, and improved patient satisfaction and clinic flow.

Scheduling Patient Coordination Payment Processing Clinical Support Patient Relations

Medical Assistant

Houston Methodist

Apr 2024 - Aug 2024 (4 months)

Recorded and updated patient vitals in electronic records, assisted physicians during exams, performed electrocardiograms, and collected/ prepared laboratory specimens to support clinical workflows.

Patient Intake Specimen Collection EMR (Practice Fusion Athena Patient Education

Real Estate Agent

RE/MAX Cinco Ranch

Jan 2022 - Aug 2023 (1 year 7 months)

Assisted clients with contract review and transaction coordination, communicated between parties to facilitate closings, and developed professional relationships to support client satisfaction.