I'm representing MDIndia Healthcare Services TPA Pvt. Ltd. on its outsourced ONGC project, handling medical bill reimbursement and health claim operations for employees and beneficiaries.
I verify, audit, and process medical reimbursements in line with healthcare guidelines and company policies. As a key contact between ONGC management, beneficiaries, and MDIndia TPA, I resolve claim queries and support smooth stakeholder communication.
I've streamlined verification workflows to reduce errors and help ensure timely medical-claim settlements. I also maintain digital records, track claims, and generate periodic status reports using office applications.
Over 1.5+ years in health insurance management, I've managed a high-stakes corporate account with zero escalation and maintained high beneficiary satisfaction through timely resolution of complex reimbursement queries.
