pauline User

I am a dynamic and detail-oriented professional with over 6 years of experience in IT procurement and operations. My career has been dedicated to leveraging advanced IT solutions to enhance business processes and drive technological innovation. I have a proven track record of implementing IT systems that support data analysis, project management, and operational needs, effectively bridging the gap between technology and business.

In my role as an IT Procurement Analyst at MildTechKE, I led the adoption of cloud-based procurement solutions, significantly enhancing data processing and inventory management capabilities. My collaborative efforts with IT departments ensured the strategic sourcing of tech solutions that align with business goals. Additionally, I developed IT vendor management programs that improved relationships and ensured compliance with service level agreements.

Previously, as an IT Systems Administrator at Heldon Company, I managed and optimized network infrastructure, implemented essential software updates, and supported the integration of ERP systems. My expertise in managing IT infrastructure and digital transformation projects has consistently improved productivity and decision-making within organizations.