Pauline Umoru

I’m a multi-faceted Administrative Professional with over 5 years of experience streamlining operations across media, hospitality, and retail. I bring expertise in managing complex calendars, domestic and international stakeholder communications, and high-volume financial reconciliations with 100% accuracy.

In my current role as a Cash Officer, I orchestrate daily financial operations and POS reconciliations for high-volume transactions, achieving a 0% discrepancy rate through rigorous auditing protocols. I also build end-of-day reports for senior management to improve cash flow transparency, while enhancing customer outcomes by implementing a proactive inquiry-resolution framework and optimizing inventory management to prevent stock-outs.

Previously, as a Social Media Assistant at Kaftan Television, I synchronized cross-functional efforts to align digital content with broadcasting schedules and strengthen brand consistency across 4+ platforms. I leveraged Canva, Buffer, and Meta Business Suite to automate content scheduling, boost post consistency, and improve engagement—while coordinating virtual meetings and maintaining digital documentation for remote and hybrid teams.