Paul-Son Bildad Marcelin

I’m a multilingual interpreter with 10+ years of professional interpretation experience across medical, insurance, and contact center environments. I specialize in consecutive, first-person interpretation, converting messages between English, Portuguese, French, and Haitian Creole with accuracy and clarity.

In my most recent role at Teleperformance, I provided remote consecutive interpretation across English, Portuguese, and French for high-volume contact center interactions. I delivered idiomatic message conversion without additions, omissions, or changes to the speaker’s intended meaning, while staying strictly impartial and confidential and documenting interactions per client protocols.

Before that, I worked as a freelance contract interpreter, delivering on-demand services across English, Portuguese, French, and Haitian Creole. I consistently maintained professional standards of accuracy, impartiality, and confidentiality—supporting individual clients and small organizations with reliable interpretation when it matters most.

Earlier experience includes medical, legal, and social services interpretation with LanguageLine Solutions, plus Haitian Creole ↔ English interpretation for insurance client interactions and document review with Group Cesar Insurance. I bring strong interpreter ethics and protocol discipline, including HIPAA-aware handling of sensitive information, along with active listening, cultural competency, and the ability to navigate multiple systems in real time.