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Patrick Smith

@patricksmith899

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I lead enterprise SaaS transformations, integrations, governance, and global delivery teams.

United States

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What I'm looking for

I'm looking to lead complex enterprise SaaS delivery, integration, governance, and transformation initiatives while building and coaching high-performing cross-functional teams.

I've led enterprise SaaS transformations for lululemon, Starbucks, T-Mobile, Microsoft, and Ascentis, delivering complex integrations, compliance programs, and large-scale platform deployments.

At lululemon, I led PIPL compliance across 15 enterprise systems, orchestrated a job architecture overhaul across 10+ SaaS platforms with zero business disruption, and eliminated 55+ monthly hours of manual work through equity-management workflow automation.

I've built and mentored global delivery teams, rescued at-risk programs, established governance and Agile operating models, and translated complex technical realities into clear execution plans for executive stakeholders.

Experience

Work history, roles, and key accomplishments

Technical Project Manager

lululemon

Oct 2023 - Aug 2025 (1 year 10 months)

Directed a complex portfolio of enterprise SaaS initiatives, leading cross-functional teams and technology vendors to architect, deploy, and scale system integrations and compliance frameworks.

Data Privacy SaaS Integration Workday Avature Docebo Dayforce Cornerstone OnDemand Smartsheet Jira Confluence Miro SharePoint Workflow Automation

Senior Manager/Senior Consultant

Exadel

Nov 2019 - Sep 2023 (3 years 10 months)

Managed and mentored a team of technical consultants within the firm's delivery practice, serving as the primary escalation point for mitigating technical delivery risks and resolving complex system integration challenges.

Team Management Mentor Technical Consulting System Integration

Technical Project Manager

Starbucks

Dec 2022 - Jun 2023 (6 months)

Parachuted into an at-risk enterprise communications platform deployment targeting 200,000+ North American users, realigning cross-functional teams and external vendors to deliver a regional pilot launch within 6 months.

Program Rescue Stakeholder Management Vendor Management Agile Delivery

Sr. Technical Project Manager

T-Mobile

Nov 2019 - Nov 2022 (3 years)

Led critical data and analytics integration workstreams for the T-Mobile/Sprint merger, delivering seamless Day 0 reporting and system interoperability. Directed a $6-7M legacy SaaS platform migration impacting over 30,000 employees.

M&A Integration Data Architecture Analytics Watershed LRS Agile Product Delivery Program Governance

Program Manager

Microsoft

Dec 2015 - Jul 2019 (3 years 7 months)

Served as Product Owner during the rapid scaling of a global Process Excellence COE, expanding the Microsoft Services Process Library from fewer than 20 to over 500 documented workflows and engineering automated reporting solutions.

Agile Scrum Product Ownership Process Architecture SharePoint Power BI Training

Manager, Integration Services

Ascentis Corporation

Oct 2007 - Sep 2015 (7 years 11 months)

Founded and scaled the Integration Services department to a global team of 11, delivering SaaS integrations across more than 250 enterprise client deployments. Engineered delivery workflows that drove a 45% increase in team throughput and a 64% reduction in project timelines.

Team Building Workflow Optimization Automation HIPAA compliance Client Engagement