Open to opportunities

Patricia Zendejas

@patriciazendejas

Certified Pharmacy Technician providing accurate medication processing and bilingual patient support in fast-paced settings.

United States

Message

What I'm looking for

I’m looking for a Pharmacy Technician role where I can deliver accurate medication processing, strong insurance verification, and bilingual customer support, while working in a fast-paced, safety-focused environment that values compliance and efficiency.

I’m an adaptable, bilingual Certified Pharmacy Technician with hands-on experience at Walgreens, focused on medication processing accuracy, fast turnaround, and dependable customer support. I’m experienced using medical software to input medication requests and handle payments while keeping patient records correct.

In my pharmacy role, I pack medication for unit dose pills, collect and verify refill requests, and answer nurse calls to improve response time. I also perform fast, accurate checkout procedures and use insurance verification and billing support to reduce prescription errors and keep workflows moving.

Before pharmacy, I built strong operational and service skills through roles in retail and healthcare front-desk settings—handling transactions, organizing work areas for safety, verifying insurance for billing paperwork, operating office equipment, and scheduling appointments. I bring HIPAA- and OSHA-trained compliance habits, plus training across sterile/non-sterile compounding, aseptic technique, and accurate labeling.

Experience

Work history, roles, and key accomplishments

Current

Pharmacy Technician

Current

Walgreens

Feb 2024 - Present (2 years 4 months)

Used medical software to enter medication requests and collect payments while ensuring accurate patient records. Packaged unit-dose medications, handled refill processing, supported nurse calls, and completed fast, accurate checkout procedures to reduce prescription errors and improve response time.

Medical Software Medication Request Processing Unit Dose Packaging Insurance Verification HIPAA compliance Customer Service

Barista & Cashier

PJ'S Coffee Of New Orleans

Mar 2021 - Feb 2024 (2 years 11 months)

Handled POS transactions and ensured accurate cash management while promoting and selling add-on products to increase average transaction value. Maintained a clean, organized work environment and created custom drinks to meet customer needs.

Cash Handling Customer Service Order Taking Product Promotion Drink Customization Health and Safety Compliance

Sales Rep Associate

Shah's Eye Center

Mar 2023 - Jun 2023 (3 months)

Verified insurance information to complete billing paperwork and help reduce processing time. Managed reception operations, processed new patient data, and scheduled appointments to improve office efficiency and reduce patient wait times.

Insurance Verification Appointment Scheduling Document Management Customer Service Scheduling

Cash Office Associate

Ross Dress For Less

Mar 2021 - Mar 2023 (2 years)

Counted and created daily deposits to ensure accurate cash handling and ordered change as needed to maintain efficient cash flow. Kept cash-related paperwork organized, supported compliance readiness, and ensured accurate pricing through item label updates.

Cash Handling Retail Operations Label Update Safety Focused Floor Upkeep