Patricia Ebner
@patriciaebner
Clinical Service Lead candidate with Cencora case management experience and a 30% reduction in patient wait times.
United StatesWhat I'm looking for
At Cencora, I supported patients with reimbursement, prior authorization, and financial assistance, and coordinated therapy initiation for a caseload of 150 patients per month. I also reviewed charts and worked with providers to improve clinical documentation accuracy.
At University of Maryland Shore Regional Health, I optimized bed management during transfers and post-op admissions, contributing to a 30% reduction in patient wait times. I also used Excel and ICD-10 knowledge to analyze patient flow and improve admission processing.
Experience
Work history, roles, and key accomplishments
Case Manager
Cencora
Apr 2023 - Oct 2025 (2 years 6 months)
Provided emotional and educational customer support via outreach and inquiries. Managed a caseload of 150 patients per month, coordinating therapy initiation and ensuring compliance with healthcare regulations.
Nurse Navigator
Cencora
Mar 2022 - Apr 2023 (1 year 1 month)
Provided clinical product and diagnosis related information and services to physicians, nurses, health professionals and patients. Educated patients on disease process and targeted drug education per approved call guides.
Admissions Coordinator, Bed Management, Data Abstraction, EPIC Superuser
University of Maryland Shore Regional Health
May 2015 - Mar 2022 (6 years 10 months)
Optimized bed management during unit transfers and post-op admissions, achieving a 30% reduction in patient wait times. Enhanced patient admission processing speed by 15% by auditing and analyzing patient flow data using Excel.
PRN Nurse
University of Maryland Shore Regional Health
Jun 2006 - May 2015 (8 years 11 months)
Boosted clinical documentation by 20% via communication with families and physicians. Precepted a novice nurse for the Critical Care University and developed leadership through hands-on mentorship.
Registered Nurse
Favorite Healthcare Staffing
Jun 2003 - Jun 2006 (3 years)
Provided nursing care as a registered nurse.
Registered Nurse
Progressive Healthcare Staffing
Aug 2000 - Jun 2003 (2 years 10 months)
Provided nursing care as a registered nurse.
Registered Nurse
Nazareth Hospital
Dec 1999 - Aug 2000 (8 months)
Provided nursing care as a registered nurse.
Registered Nurse
Nanticoke Health Services
Jun 1997 - Nov 1999 (2 years 5 months)
Provided nursing care as a registered nurse.
Long-Term Care Nurse
Millsboro Nursing and Rehab Center
Jul 1995 - Jun 1997 (1 year 11 months)
Provided long-term care nursing services.
Education
Degrees, certifications, and relevant coursework
Maryland Board of Nursing
Registered Nurse, Nursing
2025 - 2028
Registered Nurse license issued by the Maryland Board of Nursing, valid from 2025 to 2028.
American Public University
Bachelor of Science in Nursing, Registered Nursing
2017 - 2020
Bachelor of Science in Nursing with a focus on Registered Nursing.
Mercer Medical Center School of Nursing
Associate of Science in Nursing, Registered Nursing
1991 - 1994
Associate of Science in Nursing from Mercer Medical Center School of Nursing.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Social media
Job categories
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