Patrice Fano

Conducted thorough reviews of residential appraisal reports for completeness and compliance with industry-accepted appraisal practices and internal loan production guidelines. Assessed the reasonableness of conclusions in appraisal reports, identifying conditions for sound loan decisions, and met established review production standards for timely and accurate appraisal reviews.

Reviewed residential appraisals nationwide, applying advanced knowledge of appraisal practices, principles, and methods. Ensured compliance with bank policies, federal regulations, and USPAP standards.

Performed and completed all aspects of residential appraisals for various property types, including single-family dwellings, condos, and land. Assisted and resolved customer and client inquiries related to residential appraisals.

Performed all aspects of completing Broker Price Opinions (BPO's) for properties across Northern Utah. Managed over 200 REO/Bank owned properties, including listing and selling residential properties.

Engaged with customers via phone, email, and chat, providing timely and professional assistance and problem-solving. Delivered exceptional customer experience by understanding and addressing individual needs.

Performed and completed all aspects of residential appraisals on forms required by Fannie Mae/Freddie Mac and other institutions. Assisted and resolved customer and client inquiries related to residential appraisals.

Managed office affairs for a residential appraisal office, including receiving orders, scheduling appointments, and creating client files. Handled billing, collections, and accounting, ensuring customer satisfaction and timely appraisal delivery.

Assisted customers with car rentals, made reservations, and handled cashier duties. Provided excellent customer service, resolving questions and concerns, and contributed to increased revenue through sales.

Responsible for processing weekly payroll for over 100 employees and managing office opening and closing procedures. Assisted employees with questions and problems, and supported the Vice President of Operations with special events.

Completed a Bachelor of Science degree with a major in Elementary Education. This program provided a strong foundation in educational theories and practices.

Obtained an Associate's Degree in General Education. This coursework provided a broad academic foundation.

Undertook general studies coursework. This period contributed to a diverse educational background.

Completed high school education and earned a High School Diploma. This provided foundational academic skills.