At Reliance Jio Infocom Ltd., I designed interactive Power BI dashboards for real-time KPI tracking and performance monitoring. I also automated reporting workflows, reducing weekly report generation time by 30%.
I manage infrastructure provisioning and invoice validations for 11+ infrastructure providers, and coordinate outage resolution and RCA tracking with field and NHQ teams. I also train junior staff in Power BI, Excel, and SQL.
Earlier, at Indus Towers Ltd., I automated Excel reporting with VBA and optimized MySQL queries for data integration and analytics. At Reliance Jio Infocom Ltd., I led a 24/7 NOC team and helped reduce incident response time by 60%.

