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Pankaj Shukla

@pankajshukla2

Software engineering leader at Navex advancing cloud-native compliance software and AI-powered policy workflows.

At Navex, I lead engineering teams delivering compliance software for enterprise policy management, workflow automation, and risk management. I drive architecture decisions for cloud-native solutions and champion agentic AI and generative AI initiatives for policy-document management.

At Dell Technologies, I led engineering teams and architected event-driven systems using Kafka, Azure Service Bus, and RabbitMQ. I also delivered enhancements across C#, ASP.NET Core/MVC, Angular, SQL, and MongoDB, and implemented CI/CD pipelines.

At Harman Connected Services, I managed an eight-member software development team across the project lifecycle. I designed and consumed REST APIs, expanded unit test coverage, and developed application features using C#, ASP.NET MVC, and SQL Server.

Earlier, I delivered web application enhancements and automated testing at HTC Software Singapore Pte Ltd and CapGemini INDIA PRIVATE LIMITED, and worked in testing and software development roles at NIIT TECHNOLOGIES LTD and HCL Technologies. I hold an MBA in Finance and a B.E. in Electronics and Communication Engineering, along with CSM and MCP certifications.

Experience

Work history, roles, and key accomplishments

Current

Senior Manager, Software Engineering

Current

Navex

Jul 2025 - Present (1 year 4 months)

Leads engineering teams delivering scalable compliance software for enterprise policy management, workflow automation, and risk management. Drives architecture decisions for cloud-native solutions and champions AI/ML initiatives.

Azure AWS AKS AI ML Agentic AI Generative AI Architecture Leadership Mentorship

Principal Software Engineer

Dell Technologies

Apr 2016 - Mar 2025 (8 years 11 months)

Led engineering teams delivering high-quality software solutions aligned with customer requirements and business growth. Architected event-driven systems and implemented CI/CD pipelines for cloud-native products.

C#ASP.NET Core ASP.NET MVC Angular SQL MongoDB Kafka Azure Service Bus RabbitMQ Gitlab GitHub Azure PCF AKS AWS Agile Scrum

Technical Lead

Harman Connected Services

Apr 2014 - Apr 2016 (2 years)

Managed and led an eight-member software development team, driving delivery across the full project lifecycle. Designed and consumed REST APIs and developed features using C#, ASP.NET MVC, and SQL Server.

C#ASP.NET MVC Entity Framework LINQ JavaScript HTML CSS SQL Server REST APIs Mentorship

Sr. IT Consultant

HTC Software Singapore Pte Ltd

Jun 2012 - Jun 2013 (1 year)

Delivered web application enhancements using C#, ASP.NET, DotNetNuke, and ADO.NET. Managed projects using Agile methodologies and executed load and performance testing with LoadRunner.

C#ASP.NET

DotnetNuke

ADO.NET Agile Scrum Kanban LoadRunner Selenium NUnit

Sr. Consultant

CapGemini India Private Limited

Dec 2008 - Apr 2012 (3 years 4 months)

Developed application features and resolved defects using C#, ASP.NET, DotNetNuke, NHibernate, JavaScript, and jQuery. Led Agile delivery as Scrum Master and implemented CI/CD using CruiseControl.

C#ASP.NET

DotnetNuke

NHibernate JavaScript jQuery Scrum Agile

Adaptive Cruise Control

NUnit Selenium

Sr. Test Engineer

NIIT Technologies Ltd

Oct 2007 - Dec 2008 (1 year 2 months)

Conducted performance testing using LoadRunner with C and HTTP/HTML and Citrix protocols. Performed root cause analysis on defects and mentored junior test engineers.

LoadRunner C

Web HTTP HTML

Citrix Performance Testing Root Cause Analysis Mentorship

Software Developer

HCL Technologies

Jun 2004 - Sep 2007 (3 years 3 months)

Enhanced C- and Java-based applications to improve functionality and resolve defects. Authored database scripts in Sybase and Oracle and developed job scheduling scripts using C Shell.

C Java Sybase Oracle

C Shell

ASP.NET C#