Seasoned Software Development Manager and Engineering Leader with 15+ years of experience guiding global teams, delivering large-scale cloud transformations, and embedding AI into engineering practices across telecom, banking, and public safety. Proven success in scaling teams to 25+ engineers, delivering mission-critical platforms generating $100M+ revenue, and leading AWS migrations supporting 30M+ users.
AI & Leadership Highlights
• Managed and built engineering organizations from 4 to 25+ engineers across multiple geographies.
• Led engineering delivery for public safety solutions deployed across 3,000+ customer sites generating ~$100M annual revenue
• Delivered AWS cloud transformation serving 30M+ telecom subscribers, ensuring resilience and scalability.
• Improved CSAT from 72% to 86% contributing to a projected $15M FY27 project pipeline
• Reduced engineering support backlog by 44% and turnaround time by 56%.
• Led GenAI adoption across engineering teams, driving 35% productivity gains
• Built AI-driven incident management automation that reduces manual effort by 50%.
• Generated $70K release savings (estimated) through AI-driven accessibility testing.
• Conducted 20+ hours of GenAI workshops and enablement sessions.
