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Pankaj Gupta

@pankajgupta5

IT Infrastructure Lead at PC Training Institute managing enterprise systems, VMware, security, and AWS infrastructure.

At PC Training Institute, I managed enterprise IT infrastructure, including Windows servers, virtualization, firewall security, and network systems. I administered Active Directory and Group Policy, maintained VMware environments, and managed backup and disaster recovery strategies.

I also deployed and managed AWS EC2 instances, including configuration and access management. Earlier, as a System Engineer at FutureSoft Solution Pvt. Ltd., I administered Windows Server and Active Directory services and managed VMware ESXi and EMC VNXe storage.

Experience

Work history, roles, and key accomplishments

Consultant - IT Infrastructure Lead

PC Training Institute

Sep 2025 - Mar 2026 (6 months)

Managed and maintained enterprise IT infrastructure for up to 200 systems, including Windows servers, virtualization platforms, firewall security, and network systems. Administered Active Directory, VMware, SonicWall firewall, and backup/disaster recovery strategies.

Windows Server VMWare Active Directory Group Policy Sonicwall DNS DHCP File And Print Servers Domain Controller Seqrite Endpoint Security AWS EC2 S3 IAM VPC Backup Disaster Recovery

System Administrator / IT Infrastructure Lead

PC Training Institute

Jan 2018 - Dec 2025 (7 years 11 months)

Windows Server VMWare Active Directory Group Policy Sonicwall DNS DHCP File And Print Servers Domain Controller Seqrite Endpoint Security AWS EC2 S3 IAM VPC Backup Disaster Recovery

System Engineer

FutureSoft Solution Pvt. Ltd.

Jan 2012 - Dec 2018 (6 years 11 months)

Administered Windows Server and Active Directory services, managed VMware ESXi and EMC VNXe storage, and installed/maintained virtual machines and server infrastructure. Configured Symantec Endpoint Security and backup solutions, and managed network firewall security using Sophos and Astro firewall devices.

Windows Server Active Directory VMware ESXi VNXe Virtual Machines Symantec Endpoint Backup Solutions Sophos Firewall Astro Firewall

Senior Support Engineer

Team Computers Pvt. Ltd.

Jan 2011 - Dec 2012 (1 year 11 months)

Managed enterprise data backup solutions using Symantec Veritas and HP Ultrium drives, installed and configured enterprise applications including SQL Server and .NET platforms, and provided infrastructure and application support to enterprise users.

Symantec Veritas HP Ultrium SQL Server .NET Infrastructure Support Application Support

L2 Support / Team Leader

Team Computers Pvt. Ltd.

Jan 2008 - Dec 2011 (3 years 11 months)

Led L2 technical support team handling voice and email-based technical support operations, managed technical escalations and workload distribution, and installed and configured Windows and Linux operating systems and enterprise applications.

Technical Support Team Leadership Escalation Management Windows Linux enterprise applications

SME Support Engineer

3i Infotech Ltd.

Jan 2007 - Dec 2008 (1 year 11 months)

Provided IT infrastructure support to senior management systems at ICICI Bank, and installed and maintained Windows OS, Office applications, and network devices.

IT Infrastructure Support Windows Office Applications (Outlook Word Excel OneNote OneDrive)Network Devices