Open to opportunities

Pamela Waltenberg

@pamelawaltenberg

Message

Experienced remote receptionist and office administrator with strong customer service skills.

United States

Message

What I'm looking for

I am looking for a job that offers a positive company culture, opportunities for growth, and responsibilities in remote receptionist, office administration, or management roles.

I am a well-rounded, self-motivated, and conscientious business professional with experience in remote receptionist, office administration, and management roles. I thrive in fast-paced environments and have a strong attention to detail. My ability to multitask and work well under pressure has allowed me to excel in my previous positions.

I have a customer service-oriented mindset and always prioritize the needs of customers. I have demonstrated my ability to work with diverse populations and maintain a positive attitude even in the most difficult situations. Throughout my career, I have developed strong skills in Microsoft Word, Excel, and PowerPoint, as well as QuickBooks. I am also experienced in management, customer-focused selling, evaluating the effectiveness of marketing plans, and P&L reporting.

In addition to my technical skills, I have a proven track record in coaching, counseling, leadership, mentoring, management, and team-building. I have successfully interviewed, hired, trained, and managed staff, and I am skilled in problem and conflict resolution. I am also proficient in payroll and scheduling, as well as time management.

Experience

Current

Sales agent

Current

Berkshire Hathaway HomeServices Southern Realty

Sep 2019 - Present (4 years 10 months)

As a sales agent, I am responsible for facilitating property sales and purchases in Cumberland County.

Sales Marketing Communication Negotiation

Cleaner

Condos to Castles

Jan 2006 - Sep 2017 (11 years 8 months)

As a cleaner, I provided cleaning, property maintenance, laundry services, and pet care for high-end homes and estates.

Pet Care

Client Care Representative/Office Manager

Millbrook Equine Veterinary Practice

Jan 2015 - Sep 2019 (4 years 8 months)

As a client care representative and office manager, I coordinated daily schedules for 5 veterinarians, maintained medical records, handled billing and accounts receivable, updated client demographics, and provided customer service.

Client Services Office Management Medical Billing Billing Accounts Receivable Customer Service Communication Confidentiality

Owner/Operator – Horse Boarding & Training Facility

BriePam Inc/Lily Pond Stables

Jan 2004 - May 2013 (9 years 4 months)

As the owner/operator, I managed all facets of a large boarding and training facility, including scheduling lessons, overseeing inventory deliveries, managing office activities, and maintaining bookkeeping for business records.

Facilities Management Scheduling Inventory Management Operations Management Bookkeeping Marketing

Confidential Secretary to the Supervisor

Town of Beekman

Jan 2014 - Dec 2014 (11 months)

As a confidential secretary, I scheduled and attended meetings on behalf of the supervisor, handled resident inquiries and complaints, prepared letters and mailings, and maintained confidentiality of concerns.

Scheduling Confidentiality

Real Estate Sales Agent

Prudential Serls Prime Properties

Apr 2002 - Jan 2004 (1 year 9 months)

As a real estate sales agent, I sold real estate and assisted in daily administrative/office functions, including answering phones, scheduling appointments, and managing communications.

Sales Administration Communication Scheduling Office Management Marketing

Horse Farm Manager

Pride Rock Farm

Feb 1999 - Jan 2004 (4 years 11 months)

As a horse farm manager, I scheduled lessons and deliveries, managed all phases of the boarding and training facility, acted as the point of contact for clients, and marketed and promoted the growth of the business.

Scheduling Marketing Business Bookkeeping