Pamela Rufaro Mudenda
@pamelarufaromudenda
Medical Services Manager digitizing healthcare operations and growing brand through digital marketing.
ZimbabweWhat I'm looking for
I’m a self-driven Medical Services Manager with a proven track record of supporting clients, managing communities, and keeping daily operations running smoothly. I’m tech-savvy with strong time management and attention to detail, and I focus on practical systems that improve how teams work.
In my most recent role, I implemented a transition from paper documentation to electronic health records, cutting process time by 50%. I’ve also driven major brand growth through social media management (95% in one role) and delivered operational improvements by introducing medical billing and finance management, taking over scheduling and appointment bookings, and compiling/analyzing statistical reports to guide leadership decisions.
Experience
Work history, roles, and key accomplishments
Medical Services Manager
Platinum Health Care
Jan 2023 - Present (3 years 3 months)
Implemented a transition from paper documentation to electronic health records, cutting process time by 50%. Increased brand awareness by 95% through social media management and introduced medical billing and finance management systems.
Medical Services Manager
Open Health Network
Jan 2019 - Dec 2022 (3 years 11 months)
Established new business partnerships through online and offline networking and increased brand awareness by 60% via social media, medical outreaches, and radio presentations. Reduced the business owner’s workload by managing scheduling and appointment bookings and guided directors by compiling, analyzing, and presenting statistical reports.
Education
Degrees, certifications, and relevant coursework
American University of Beirut
Executive Master, Healthcare Leadership
2025 -
Executive Master's in Healthcare Leadership at the American University of Beirut (2025–present).
Google Digital Skills for Africa
Fundamentals of Digital Marketing, Digital Marketing
2022 - 2023
Completed Fundamentals of Digital Marketing through Google Digital Skills for Africa (2022–2023).
King's College London
Introduction to Business Management, Business Management
2021 -
Completed Introduction to Business Management at King's College London (2021).
Harare Institute of Technology
B.Tech in Biotechnology, Biotechnology
2015 -
Earned a B.Tech in Biotechnology from Harare Institute of Technology (2015).
Availability
Location
ZimbabweAuthorized to work in
Social media
Job categories
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