Open to opportunities

Pamela Miranda

@pamelamiranda

Message

Creative graphic artist and content moderator with IT expertise.

Philippines

Message

What I'm looking for

I seek a dynamic role that fosters creativity and offers growth opportunities.

I am a dedicated professional with a Bachelor of Science in Information Technology, majoring in Digital Arts. My career has been a blend of creativity and technical skills, allowing me to thrive in roles such as a Graphic Artist and Content Moderator. I am passionate about leveraging my knowledge to contribute effectively to my organization while continuously learning and growing.

Currently, I work as a Process Associate at Genpact, where I examine user-generated content to ensure compliance with community guidelines. My previous experience as a Virtual Assistant and Graphic Artist has honed my design skills and ability to manage multiple projects efficiently. I am committed to delivering high-quality work and collaborating with clients to bring their visions to life.

Experience

Work history, roles, and key accomplishments

Current

Process Associate (Content Moderator)

Current

Genpact

May 2024 - Present (1 year 2 months)

Examine user-submitted content, including text, audio, and video, to ensure compliance with platform guidelines. Remove content that is harmful, offensive, or violates community standards.

Content Moderation User Generated Content Compliance

Trust & Safety Associate (Content Moderator)

Accenture

Feb 2022 - Present (3 years 5 months)

Reviewed content for intellectual property violations and assessed the authenticity of account ownership. Optimized algorithms to identify fraudulent accounts and validated payment platform transactions for regulatory compliance.

Content Moderation Fraud Detection Intellectual Property Optimization Regulatory Compliance

ESL Teacher

51Talk

Mar 2021 - Present (4 years 4 months)

Taught English to Chinese learners through engaging online video lessons. Evaluated student performance based on established guidelines.

Online Education Lesson planning

College Instructor

STI College, Lucena

Dec 2020 - Present (4 years 7 months)

Delivered lectures and tutorials to students using a variety of methods and platforms. Provided academic guidance and support to foster student learning.

Academic Instruction Educational Technology

Graphic Artist / IT Admin Specialist

Business Solutions & Outsourcing, Inc.

Nov 2019 - Present (5 years 8 months)

Provided technical and administrative support to ensure smooth company operations. Created graphic and web designs, monitored technical issues, and assisted HR with recruitment and employee engagement.

Graphic Design Web Design IT Administration Technical Support Recruitment

Education

Degrees, certifications, and relevant coursework

STI College Lucena

Bachelor of Science, Information Technology

Activities and societies: Faculty Competency Certification in Brand Communication & Design, Computer Animation, Computer Networks, Computer Organization, Graphic Design and Image Manipulation, Information Assurance & Technology, Information Management, Computer Animation, Network Technology, Computer Programming, Professional Issues in Information Systems & Technology, System Administration & Maintenance, Web Programing.

Majored in Digital Arts, gaining expertise in various aspects of digital media. Developed skills in graphic design, computer animation, and web programming.