Open to opportunities

Palash Khosla

@palashkhosla

Lead Product Designer specializing in Generative AI and enterprise SaaS, delivering measurable efficiency gains through user-centered UX.

Zimbabwe

Message

What I'm looking for

I’m looking for a role where I can own UX strategy for AI-driven enterprise products, build scalable design systems, and deliver measurable efficiency through user-centered design—especially in Generative AI and conversational experiences.

I’m a high-performing Lead Product Designer with 6+ years of experience designing enterprise Autonomous Negotiation Agents (ANA) and AI-driven platforms. I’ve improved product efficiency by up to 70% through user-centered design and AI integration, including streamlining specialized supplier negotiations to reduce procurement workload via intelligent automation.

In my recent work, I led UX strategy and execution for 3 enterprise procurement platforms (iSource, iContract, iSupplier), turning complex workflows into scalable, user-centric solutions. I also shaped AI-driven experiences such as generative contract intelligence and a procurement chatbot experience within Microsoft Teams (Merlin Assist), while contributing to design systems across 50+ products.

Experience

Work history, roles, and key accomplishments

Current

Lead UX/UI Designer

Current

Zycus Infotech

Dec 2022 - Present (3 years 6 months)

Led UX strategy and execution for three enterprise procurement platforms (iSource, iContract, iSupplier), simplifying complex workflows into scalable, user-centric solutions. Designed AI-powered workflows and Merlin Assist chatbot experiences for Microsoft Teams, reducing supplier evaluation time by 50% and analysis time by 60%.

UX Strategy Design Systems User Research Journey Mapping Wireframing Prototyping Figma Microsoft Teams

Lead UX/UI Designer

Qodequay Technologies

Apr 2021 - Dec 2022 (1 year 8 months)

Led end-to-end UX/UI design across SaaS, web, and mobile client products, translating user research and behavioral insights into wireframes, prototypes, and high-fidelity screens. Created personas, journey maps, and UX frameworks and collaborated with PMs and developers to ensure design-to-development handoff quality.