Open to opportunities

padmini shilpa

@padminishilpa

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Results-driven Solutions Engineer with 9+ years of experience.

Zimbabwe

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What I'm looking for

I am seeking a role that fosters innovation and collaboration, with opportunities for growth and impactful contributions.

I am a Solutions Engineer with over 9 years of experience in QA Engineering, technical consulting, pre-sales, and automation. My expertise lies in leading product demonstrations, crafting tailored solutions, and ensuring seamless client onboarding. I have a strong background in API integrations and workflow optimization, which has allowed me to drive significant improvements in client adoption and satisfaction.

Throughout my career, I have successfully implemented end-to-end test automation solutions using AI-powered tools like Virtuoso, significantly enhancing testing efficiency across various domains, including Salesforce and Microsoft Dynamics 365. I am passionate about enabling technology adoption and have delivered numerous technical demonstrations and training workshops that empower clients to utilize platforms autonomously. My collaborative approach with cross-functional teams ensures that customer feedback influences product roadmaps and enhances overall service delivery.

Experience

Work history, roles, and key accomplishments

Current

Solutions Engineer

Current

SPOTQA

Jan 2020 - Present (5 years 4 months)

As a Solutions Engineer at SPOTQA, I implemented end-to-end test automation solutions using Virtuoso, led product demos, and integrated automated test suites into CI/CD pipelines. My role involved advising clients on best practices and delivering training workshops to enhance technology adoption, resulting in a 20% increase in client onboarding speed.

Virtuoso API Testing Salesforce CI CD Jenkins Agile Client Engagement Automation Cross Functional Collaboration

Associate QA Engineer

Talent Rover by Bullhorn

Dec 2017 - Sep 2019 (1 year 9 months)

In my role as Associate QA Engineer at Talent Rover, I created test plans that improved coverage by 30% for Salesforce applications. I executed various testing types achieving a 98% defect-free release rate and streamlined defect management using JIRA, enhancing resolution time by 20%.

Salesforce Jira Regression Testing Agile Test Planning Functional Testing

Product Consultant

Cargo Exchange

Mar 2016 - Sep 2017 (1 year 6 months)

As a Product Consultant at Cargo Exchange, I conducted end-to-end testing ensuring 100% coverage of critical workflows. I improved defect closure rates and facilitated workshops to gather requirements, translating business needs into technical solutions, which enhanced project alignment and efficiency.