Open to opportunities

Ozioma Maraizu

@oziomamaraizu

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I’m an administrator who coordinates operations, customer service, and strategic planning to deliver results.

Nigeria

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What I'm looking for

I’m looking for a role where I can manage operations and administration, coordinate with clients and teams, and use my customer service and planning skills to improve efficiency, morale, and results while continuing to grow.

I’m a diligent administrator with several years of experience providing administrative and office support, with proven organizational skills and a strong focus on customer service. In my roles, I coordinated with clients and teams to keep work “hitch-free,” handled concerns quickly, and escalated major issues to the line manager when needed.

I’ve managed day-to-day operations and monitored inventory/stock levels, supported procurement by tracking purchases, expenses, and invoices, and ensured adherence to construction safety regulations. I bring coordination and planning discipline to deliver results according to schedule, promote a high-morale performance culture, and drive measurable outcomes such as increased sales and improved work output through teamwork.

Experience

Work history, roles, and key accomplishments

Fashion House Manager

Wunmi Marshall Limited

Dec 2022 - Sep 2023 (9 months)

Managed day-to-day operations of a fashion house, optimizing inventory levels and ensuring efficient, productive workflows. Coordinated planning to meet schedules and improved work output through teamwork.

Inventory Management Operations Management Teamwork Planning Organizational Skills

Site Administrator

Great Joy Construction and Civil Works

Jul 2021 - Dec 2022 (1 year 5 months)

Handled procurement purchases and supplies while tracking site expenses and invoices. Coordinated with teams to ensure projects ran smoothly and supported adherence to construction safety regulations.

Procurement Construction safety Project Support

Sales and Marketing Executive

Orange Drugs Limited

Oct 2020 - May 2021 (7 months)

Drove sales growth, achieving 100% sales growth in 4 months in a market with no prior sales. Provided customer support by listening to concerns, resolving issues, and escalating major problems to the line manager.

Sales Growth Customer Service Issue Resolution Escalation Management Verbal And Written Communication

Operations Personnel

Wunmi Marshall Limited

Apr 2018 - Jul 2020 (2 years 3 months)

Collaborated with clients to ensure maximum satisfaction by resolving issues and providing exceptional service. Supported delivery through coordination and planning while improving team morale and work output.

Customer Service Issue Resolution Coordination Teamwork Organizational Skills