Owen Lanier

Diagnose engine, electrical and electronic control faults by checking symptoms, testing likely causes and documenting the repair path. Use OBD-II scanners, digital multimeters and oscilloscopes to investigate sensor, wiring and control problems.

Explained mathematics and physics concepts through practice problems, step-by-step solutions and corrective feedback.

Troubleshot industrial processing machinery, conveying systems and electrical and mechanical equipment. Investigated motor controls, sensors, PLC inputs and outputs, and variable frequency drives to locate equipment faults.

Coordinated field service for commercial poultry facilities across southwest Arkansas and responded to urgent equipment problems. Troubleshot three-phase motor circuits, environmental controls, ventilation equipment and automated feeding systems.

Coordinated shop workflow, service scheduling and repair work orders to keep customers informed about their vehicles. Explained repair recommendations and worked with technicians to communicate the next steps clearly.

Assisted customers with account questions and technical concerns in a call-center environment. Documented customer issues and resolution steps in CRM and ticketing systems to support accurate follow-up.

Coordinated routing and dispatch information using logistics software and maintained operational records.

Completed three GDPVal-Manufacturing deliverables through LinkedIn's AI Trainer Program, including accepted work paid through GreenLight. Contributed to the Office Town project and was invited to continue on GDPVal-Manufacturing.

Pursuing an Associate degree in Business Administration, currently in progress.