Amarachi Onuoha
@amarachionuoha
Detail-oriented stock/store keeper with strong inventory control and customer service skills.
What I'm looking for
I am a detail-oriented and organized Stock/Store Keeper with experience in inventory management, customer service, and administrative support. I maintain accurate stock records, assist procurement and restocking, and use tools such as Microsoft Excel and CRM systems to streamline operations.
I have worked in retail and call-center environments, resolving customer issues, documenting interactions, and improving store efficiency through collaboration and process focus. I hold a B.Sc. in Business Administration and seek to apply my expertise in a dynamic storekeeping role.
Experience
Work history, roles, and key accomplishments
Customer Service/Call Center Agent
Qisbaker
Feb 2025 - Present (9 months)
Respond to customer inquiries via phone and email, resolve issues promptly, and maintain detailed records of interactions to improve service quality and productivity.
Cashier
Anatha Boutique
Jul 2022 - Dec 2024 (2 years 5 months)
Managed transactions and assisted with inventory tracking and restocking, maintaining an organized store environment and delivering efficient customer service.
Customer Service Representative (Intern)
Medit Alcove
Sep 2019 - Jul 2022 (2 years 10 months)
Monitored social media accounts and responded to customer inquiries about product availability and complaints, improving response time and online engagement.
Secretary
Feed The Nation Plus
Sep 2020 - Apr 2022 (1 year 7 months)
Maintained organized records and managed administrative tasks including scheduling and correspondence, and supported procurement to ensure timely restocking of supplies.
Cashier
Tee Supermarket
Feb 2017 - Jan 2019 (1 year 11 months)
Processed customer transactions with balanced cash drawers and assisted with shelf stocking to support store operations and improve efficiency.
Education
Degrees, certifications, and relevant coursework
National Open University of Nigeria
Bachelor of Science, Business Administration
Completed a Bachelor of Science in Business Administration through the National Open University of Nigeria.
West African Examinations Council (WAEC)
West African Senior School Certificate (WASSCE), Secondary Education
Obtained the West African Senior School Certificate (WASSCE) awarded by WAEC in 2018.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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