Osama Abooun

Answered phone calls, managed bookings, and replied to emails while optimizing space on multiple airplanes within time restrictions. Responsible for bookings involving Military Grade and Radioactive freight of Class 1 & 7, utilizing Skyway Software for efficient operations and to navigate airport restrictions.

Answered phone calls, set bookings, and replied to emails while managing space on multiple airplanes and adhering to time restrictions. Responsible for bookings involving Military Grade and Radioactive freight of Class 1 & 7.

Conducted full truck inspections prioritizing safety and developed an organizational method to optimize delivery times and minimize delays. Proficiently used scanning software for package management, including signatures, delivery status, mapping, and customer information.

Conducted full inspections of trucks prior to departure, prioritizing safety for all. Developed an optimized system for organizing trucks to enhance delivery times and minimize delays.

Developed a versatile skillset encompassing various aspects of customer service and operational efficiency. Excelled at multitasking and working efficiently in a fast-paced environment while maintaining cleanliness and organization.

Demonstrated a versatile skillset in customer service and operational efficiency, excelling in multitasking within a fast-paced environment. Maintained high standards of cleanliness and organization, ensuring a hygienic and inviting atmosphere for customers and staff.

Currently pursuing a Bachelor of Science in Computer Science, focusing on developing problem-solving skills and adaptability to various programming languages. Gained practical experience through projects involving Java, SQL, and HTML, demonstrating application of theoretical knowledge.

Obtained an Associate in Art degree, establishing a strong foundation in liberal arts and general education principles. Developed essential academic skills, including critical thinking and effective communication.