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Osakpolor Uwaifo

@osakpoloruwaifo

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Results-driven IT Project Manager with expertise in delivering technology-driven initiatives

Nigeria

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What I'm looking for

I am looking for opportunities that foster collaboration, innovation, and career growth.

I am a results-driven Project Manager with a strong track record in leading distributed teams and delivering software projects that consistently exceed expectations. My expertise lies in managing dynamic project scopes and fostering collaboration across global teams to drive impactful outcomes. I thrive in fast-paced environments where I can leverage my skills in Agile Project Management, stakeholder engagement, and process optimization.

Throughout my career, I have successfully led various projects, including the integration of payment systems at PalmPay, the implementation of a Transaction Alert System and migration of on prem infrastructures to Cloud (AWS) at Union Bank of Nigeria. My ability to act as a primary liaison between business stakeholders and technical teams has been instrumental in ensuring alignment on project goals and timelines. I am passionate about utilizing data analysis and risk management to enhance project delivery and optimize processes.

With a Bachelor of Science in Industrial Chemistry and extensive experience in the banking and financial sectors, I am committed to driving innovation and efficiency in every project I undertake. I am eager to bring my expertise to new challenges and contribute to the success of forward-thinking organizations.

Experience

Work history, roles, and key accomplishments

Current

Technical Project Manager

Current

PalmPay Limited

Oct 2024 - Present (8 months)

Led the end-to-end integration of PalmPay’s payment system with banks and third-party financial service providers across multiple countries to improve transaction success rate.
Successfully implemented and launched the Virtual Card product, acting as primary liaison between business stakeholders and external partners.
Conduct regular API stress tests and performance benchmarking to optimize resp

API Integration Payment Systems Stakeholder Management Project Management Benchmarking Product Launch Agile Methodologies Postman Jira Azure DevOps AB Tests Data Analysis Reporting And Analysis Quality Assurance KPI Tracking Figma Risk Management Prioritization

IT Project Manager

Union Bank of Nigeria Plc

Apr 2023 - Oct 2024 (1 year 6 months)

Led an agile team to implement a Transaction Alert System, significantly improving user experience and service delivery.
Successfully implemented an automated revenue recovery system, increasing revenue while minimizing manual inputs.
Led Agile teams to enhance and deploy improvements on the bank’s BPM platform, optimizing processes for Account Opening & Maintenance while increasing efficiency.

Agile Project Management Process Optimization System Implementation User Experience Service Delivery Prioritization Risk Management Product Launch Problem Solving Postman Jira Miro Visio Confluence Project Planning Process Improvement Migration Planning Upgrade Management

IT Project Manager

Access Bank Plc

Sep 2022 - Apr 2023 (7 months)

Redesigned and restructured key workflows to eliminate manual processes, introduce auto-routing, and ensure seamless integration with banking systems.
Led agile teams to automate end-to-end reconciliation and settlement processes for subsidiaries, exponentially increasing process efficiency.
Facilitated technical workshops to bridge the gap between business needs and technical execution.

IT Business Analyst

United Bank for Africa

Oct 2021 - Sep 2022 (11 months)

Led the launch of 'The Monitor,' a product improving ATM uptime tracking, achieving a 30% customer satisfaction boost and adding ₦400M in revenue.
Led Agile teams to optimize the Mobile Banking Application and USSD services, improving stability by 50% and customer satisfaction by 22%.
Developed project plans and coordinated cross-functional teams to ensure seamless product delivery.

Research Project Manager

Federal Institute of Industrial Research

Jan 2020 - Sep 2021 (1 year 8 months)

Facilitated workshops to gather user requirements, resulting in more efficient project planning and execution. Monitored project progress, identified risks, and implemented corrective measures to maintain timelines and budgets.

Project Planning Monitoring Risk Management Budget Management Facilitation

Junior Research Analyst

Federal Institute of Industrial Research

Aug 2018 - Dec 2019 (1 year 4 months)

Conducted data analysis to uncover actionable insights, informing key policy decisions. Educated stakeholders on data protection tactics, successfully reducing breaches by 30%.

Data Analysis Data Protection Research

Education

Degrees, certifications, and relevant coursework

Federal University of Petroleum Resources

Bachelor of Science, Industrial Chemistry

2012 - 2016

Completed a comprehensive curriculum focused on the principles and applications of industrial chemistry. Gained expertise in chemical processes, materials science, and analytical techniques relevant to industrial settings.