Open to opportunities

Oraphit Pimdee

@oraphitpimdee

Message

Guest service agent skilled in English translation and cross-cultural communication.

Thailand

Message

What I'm looking for

I seek roles that leverage my translation and multilingual customer-service skills, offer cross-cultural collaboration, and provide growth toward professional translation or localization work.

I am a Guest Service Agent with strong English proficiency (TOEIC 900) and experience communicating with international customers in English, Chinese, and Thai. I deliver attentive front-desk service, coordinate room preparation, produce multilingual notifications, and collaborate across departments to meet operational goals.

With a BA in English (3.59 GPAX, Second-Class Honors) and coursework in Thai-English Translation and Cross-Cultural Communication, I have translated news, articles, idioms, and announcements and developed skills in writing, subtitling, Microsoft Office, Canva, and CapCut. I am detail-oriented, a strong collaborator, and eager to grow into translation-focused roles that leverage my language strengths and cultural understanding.

Experience

Work history, roles, and key accomplishments

Current

Guest Service Agent

Current

S Ratchada Leisure Hotel

Aug 2024 - Present (1 year 7 months)

Provide front-desk guest services including check-in/out, room preparation, and multilingual communication (English, Chinese, Thai); collaborated with departments to meet service goals and handled documentation, earning Employee of the Month (Feb 2025).

Guest Service English Chinese Team Collaboration Documentation Conflict Resolution

Education

Degrees, certifications, and relevant coursework

Mae Fah Luang University

Bachelor of Arts, English

2019 - 2023

Grade: 3.59 GPAX (Second-Class Honors)

Activities and societies: Master of Ceremony in English Camp; Liberal Arts Student Council translation of announcements

Completed a Bachelor of Arts in English with a 3.59 GPAX and Second-Class Honors, participated as Master of Ceremony in the English Camp and contributed translations for the Liberal Arts Student Council.