Opeyemi Oyefeso
@opeyemioyefeso
Operations and data entry professional delivering accurate, compliant records and customer support.
What I'm looking for
I’m a detail-oriented Operations and Data Entry professional with 5+ years of experience managing high-volume documentation, record keeping, and data processing across logistics, financial services, and community operations. I’m known for maintaining accuracy under time pressure while coordinating work across multiple stakeholders.
Most recently, I designed and maintained service delivery forms and data entry systems to track support programs for 50+ clients. I processed and managed high volumes of documentation for 80+ cancer patients while keeping records fully compliant with organizational standards.
Before that, I supported customer-facing operations at The UPS Store by processing shipping, receiving, and returns documentation accurately and in compliance with carrier and customs standards. I also resolved customer concerns via email and phone and managed front desk operations alongside multi-system navigation.
Earlier in my career, as a Mailroom Clerk, I handled daily reconciliation of mail and financial documents across 9 Guaranty Trust Bank branches with zero-tolerance accuracy. I implemented a more reliable tracking and waybill system that reduced routing errors—strengthening operational accuracy and efficiency.
Experience
Work history, roles, and key accomplishments
Community Development Officer
The Oladele Foundation
Jan 2024 - Nov 2024 (10 months)
Designed and maintained service delivery forms and data entry systems to track support programs for 50+ clients, ensuring accurate, up-to-date records in line with organizational standards. Managed high-volume intake and program documentation for 80+ cancer patients and coordinated schedules, logistics, and donor communications.
Customer Support Representative
The UPS Store 45
Aug 2023 - Dec 2023 (4 months)
Processed high volumes of shipping, receiving, and returns documentation accurately, ensuring records met carrier and customs compliance standards. Resolved customer concerns by phone and email while managing front desk operations and multi-system navigation.
Mailroom Clerk
Red Star Support Services
Dec 2018 - Feb 2023 (4 years 2 months)
Managed daily reconciliation of mail and financial documents across 9 bank branches, processing bank cards, cheques, and dollar cards with zero-tolerance accuracy. Implemented a more reliable tracking and waybill system and ensured secure, compliant delivery of sensitive financial documents under confidentiality requirements.
Education
Degrees, certifications, and relevant coursework
Brookes College
Diploma, Human Services
2023 - 2024
Earned a Diploma in Human Services from Brookes College from May 2023 to May 2024.
Babcock University
Master's Degree, Political Science
2019 - 2022
Completed a Master's Degree in Political Science at Babcock University from September 2019 to July 2022.
Babcock University
Bachelor's Degree, International Law & Diplomacy
2014 - 2018
Earned a Bachelor's Degree in International Law & Diplomacy at Babcock University from August 2014 to June 2018.
Availability
Location
Authorized to work in
Job categories
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