onyeka Okezie

I've analyzed smart meter billing data at CWG Nigeria, validating data accuracy and compliance while monitoring meter performance and energy-consumption trends.

I developed dashboards and reports to track meter installations, readings, and consumption patterns. I also collaborated with technical teams to improve data integration between metering systems, billing platforms, and customer databases.

Through Techie Academy training, I've worked with Telecom CRM case studies, SQL and PL/SQL queries, Power BI, Cognos Analytics, CRM platforms, middleware, and Service Delivery Platforms. I've supported promotions, discounts, customer activation, server replication monitoring, and stakeholder reporting.

I'm focused on using efficient administrative processes, streamlined workflows, and data reporting to help organizations deliver better results.