Omotoba Oseya

I’m a digital communications and new media professional with 10+ years of experience across social media strategy, content creation, digital campaign management, and platform analytics. I translate institutional activity into clear, engaging public messaging, while staying focused on online community engagement and performance reporting.

In my current role as PR/Communications Officer (ad-hoc) at the Nigeria Customs Service, I support the PR Unit with media liaison, official correspondence, newsletter contributions, and event coordination—and I maintain an on-air presence on the Nigeria Customs Broadcasting Network. Earlier, as a PR/Communications Officer during NYSC, I drafted and dispatched communications, supported internal memo flow, and helped deliver a monthly newsletter reaching 2,000+ staff with an 85% open rate.

Previously, I’ve managed global community engagement for STEPN, including monitoring and escalating sensitive issues, and I helped drive the first-ever STEPN Global Virtual Marathon with 100,000 participants from 50 countries through digital channels. I also bring growth-focused marketing and communications experience—from hyper-local SEO and increased organic traffic to direct sales and NGO communications that improved donor subscriptions and engagement metrics.