Open to opportunities

Omolara Odupe

@omolaraodupe

Message

I improve invoicing accuracy, customer service, and operational performance through data.

Nigeria

Message

What I'm looking for

I'm looking for a role where I can apply accounting, invoicing, data analysis, and customer-service skills to improve processes, maintain accurate financial records, and contribute to operational growth.

I'm currently preparing accurate invoices and tracking stock movements at University Press PLC, supporting financial accountability and monthly reconciliation.

Previously at Moniepoint, I analyzed transaction data and implemented strategies that increased efficiency and productivity by 10% and improved field-agent response times by 15%. I also supported more than 50 small business owners, helping increase product adoption, engagement, and customer retention.

My background spans accounting, customer service, teaching, financial documentation, and process improvement. I bring a B.Sc. in Accounting and a practical, customer-focused approach to resolving issues, maintaining accurate records, and strengthening operational outcomes.

Experience

Work history, roles, and key accomplishments

Current

Invoicing Officer

Current

University Press PLC

Aug 2025 - Present (1 year 2 months)

Prepared and issued accurate invoices for books purchased, transferred, or received between the head office and regional depots, ensuring proper documentation and financial accountability. Collaborated with sales and logistics teams to verify order details and delivery confirmations, reducing invoice discrepancies.

Invoicing Financial Documentation Inventory Management Data Entry

Performance Manager

Moniepoint

Sep 2024 - Jul 2025 (10 months)

Analyzed weekly transaction and performance data to identify operational trends, resulting in a 10% increase in efficiency and productivity. Educated and supported over 50 small business owners by clearly communicating the features and benefits of Moniepoint products, driving a measurable boost in service adoption and customer engagement.

Data Analysis Performance Management Customer Education Record keeping Customer Retention

Account Teacher

Abadina College, University of Ibadan

Jun 2024 - May 2025 (11 months)

Introduced peer group learning and role-play activities that promoted teamwork and helped underperforming students improve by at least one grade level. Applied updated teaching methods from monthly professional development workshops, creating a more engaging classroom environment and contributing to a 10% increase in WAEC/NECO mock exam pass rates.

Teaching Curriculum Development Student Assessment Classroom Management Collaboration Record keeping

Customer Service Representative

Maxclean Laundry Service

Apr 2020 - Oct 2023 (3 years 6 months)

Assisted over 50 customers daily in a welcoming and professional manner, contributing to a 10% increase in customer retention and positive feedback. Processed and tracked high volumes of laundry orders accurately, reducing service errors by 10% through attentive communication and detailed order documentation.

Customer Service Order Processing Complaint Resolution Record keeping