Chisom Mbakwe
@chisommbakwe
Accounting professional skilled in data analysis, financial management, and customer-focused service.
NigeriaWhat I'm looking for
I am a results-driven accounting professional with experience in billing, data entry, library management, and teaching. I combine strong analytical abilities with meticulous documentation and customer relationship skills to deliver accurate financial and administrative support.
In my recent role as a Customer Service & Billing Representative I prepared and managed patient bills, handled HMO and cash transactions, maintained physical and electronic medical records, coordinated appointments, reconciled accounts, and gathered customer feedback to improve service delivery.
I also have classroom and library experience—delivering business studies lessons, developing lesson plans, managing library operations, curating resources, and supporting information literacy—while seeking roles that let me apply financial management, data analysis, and process-improvement skills.
Experience
Work history, roles, and key accomplishments
Customer Service & Billing Rep
Outreach Women and Children Hospital
Jul 2024 - Present (1 year 3 months)
Prepared and managed patient bills, handled HMO and cash transactions, and reconciled accounts to improve billing accuracy and patient satisfaction. Managed physical and electronic medical records and coordinated appointments to enhance patient flow.
Senior Librarian / Teacher
Kings High School
Mar 2023 - Mar 2024 (1 year)
Managed library operations and curated resources while delivering business studies lessons, developing lesson plans and assessing student performance to improve learning outcomes. Collaborated with staff to promote information literacy.
Library Assistant
Kings High School
Sep 2022 - Mar 2023 (6 months)
Assisted users with locating and borrowing materials, maintained shelving and lending records, and enforced library policies to ensure resource availability and order. Monitored book conditions and supported daily library operations.
Data Entry Clerk
Royal Five Fintech Company
Apr 2022 - Aug 2022 (4 months)
Entered, verified, and updated database records during NYSC, maintaining high accuracy under tight deadlines and providing database support to cross-functional teams. Assisted with administrative duties and internal communication.
Business Studies Teacher
Umuokpu Secondary School
Jan 2019 - Dec 2019 (11 months)
Designed and implemented lesson plans for JSS1 Business Studies, evaluated and graded student performance, and generated report cards to support academic progress during teaching practice.
Sales Representative
Tobolson Enterprises
Jan 2019 - Dec 2019 (11 months)
Managed customer accounts, conducted presentations, closed sales, and recorded inventory and customer data to support business decisions and client retention.
Education
Degrees, certifications, and relevant coursework
NUNnamdi Azikiwe University
Bachelor of Science, Business Education & Accounting
2016 - 2020
Grade: Second Class Lower Division
Completed a Bachelor of Science in Business Education with a focus on Accounting, graduating with Second Class Lower Division.
Federal Science and Technical College, Yaba
Senior Secondary School Certificate, General Senior Secondary Education
2013 - 2016
Attended senior secondary school and obtained the Senior Secondary School Certificate between 2013 and 2016.
Gloryland International College
Junior Secondary School Certificate, Junior Secondary Education
2010 - 2013
Attended junior secondary school and obtained the Junior Secondary School Certificate between 2010 and 2013.
Baruch Day Primary School
First School Leaving Certificate, Primary Education
2004 - 2010
Completed primary education and obtained the First School Leaving Certificate in 2010.
Availability
Location
NigeriaAuthorized to work in
Job categories
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