Omary Silver

I’m a customer-focused, detail-oriented professional with a Diploma in Computing and Information Technology, with strong experience in documentation, records management, data handling, and administrative support. I’m fluent in English and Kiswahili, and I bring excellent communication, organization, and problem-solving to every task.

In my most recent role as a Data Operator (Documentation & Operations Support) at Yapı Merkezi Construction and Industry Inc., I managed and verified large volumes of operational and technical documents to ensure accuracy, completeness, and compliance. I maintained organized digital and physical filing systems, updated records in digital systems, and conducted regular document reviews and data verification checks to resolve discrepancies.

I also prepared reports, summaries, and documentation to support operational monitoring and administrative activities, while coordinating document flow between departments for timely processing and distribution. I supported document archiving for audit and reference purposes and handled sensitive project information with professionalism and confidentiality.

Earlier, as a Bar Manager (Customer Service & Operations Support) at Dream Pub, I supervised daily operations in a fast-paced environment, ensuring high standards of customer service. I handled customer concerns and complaints, monitored stock and inventory control, managed cash handling and payment reconciliation, and prepared operational and sales reports to support business decisions.