At OneForma / Peropetyx, I evaluated search results and web content against task-specific quality, relevance, and user-intent guidelines. I applied structured criteria and made independent judgments based on the instructions provided.
At Nexus-Vox, I conducted outbound communication with U.S. customers across real-estate and roofing business accounts. I used structured questions to qualify potential leads, explain services, and identify customer needs.
At P.B.S., I communicated with customers about outstanding accounts and payment arrangements while following defined processes.
On a client project, I translated business requirements into workflows for a Construction Management System. I reviewed system behavior, identified workflow gaps, and tested changes against requirements using AI-assisted development tools.
