oluwaseun akinade
@oluwaseunakinade1
I turn operational data into reliable reports, KPI dashboards, and actionable service-performance insights.
United KingdomWhat I'm looking for
At Transport for London, I produce service-performance reports from incident and request data, identify recurring issues and risks, and improve data reliability through validation checks.
Through freelance analytics work, I've cleaned and reconciled 500,000+ records, built Power BI KPI dashboards, extracted data with SQL, and automated Excel reporting with VBA to reduce manual and recurring processing time.
Experience
Work history, roles, and key accomplishments
Produce operational reports from incident and request data, tracking volumes, aged backlog, repeat issues, resolution trends and service-level performance. Analyse service data to identify recurring issues and performance risks, and validate incident records to improve data reliability.
Cleaned, reconciled and validated 500,000+ records, improving data accuracy by 25%. Built Power BI dashboards and KPI reports, used SQL for data extraction, and automated Excel tasks with VBA.
Processed 1,500+ reimbursement transactions with 99% record accuracy and applied control checks contributing to a 98% compliance rate. Resolved 90% of staff travel enquiries within 24 hours and helped reduce process turnaround time by 30%.
IT Support Engineer
Tildawave Technologies Ltd
Jan 2020 - Oct 2022 (2 years 9 months)
Supported 300+ users across hardware, software and access issues while maintaining 95% customer satisfaction. Produced monthly IT oversight reports for management.
Education
Degrees, certifications, and relevant coursework
Google Data Analytics Certificate, Data Analytics
Google Data Analytics Certificate, currently in progress.
Federal University of Agriculture, Abeokuta
Bachelor of Science, Physics Electronics
2011 - 2016
BSc in Physics Electronics from the Federal University of Agriculture, Abeokuta, completed in 2016.
Utiva
Data Analytics Bootcamp, Data Analytics
Completed a data analytics bootcamp with Utiva.
Great Learning
Data Analysis with Excel, Data Analysis
Completed a course on Data Analysis with Excel from Great Learning.
Udacity
Data Analysis with Inferential Statistics, Data Analysis
Completed a course on Data Analysis with Inferential Statistics from Udacity.
Google Cybersecurity Certificate, Cybersecurity
Google Cybersecurity Certificate.
Availability
Location
United KingdomAuthorized to work in
Salary expectations
Social media
Job categories
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