Open to opportunities

MARISA User

@marisauser

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Detail-oriented Data Analyst specializing in SQL and Power BI.

United Kingdom

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What I'm looking for

I am looking for a role that fosters collaboration and offers opportunities for growth in data analysis.

I am a detail-oriented and adaptable Data Analyst with a strong expertise in SQL, Power BI, and Excel. My passion lies in transforming complex datasets into actionable insights that drive meaningful business decisions. I pride myself on being a proactive problem-solver, known for optimizing engagement strategies and streamlining reporting efficiency.

Throughout my career, I have thrived in fast-paced environments, utilizing my skills in data storytelling and collaboration to bring clarity to key business metrics. My experience includes designing impactful dashboards and conducting exploratory data analysis to support strategic business decisions. I am committed to continuous improvement and delivering high-quality results that enhance organizational performance.

Experience

Work history, roles, and key accomplishments

Data Analyst

io.sphere

Jan 2025 - Dec 2025 (11 months)

Collaborated within a team of analysts to clean and transform datasets using SQL and Excel, preparing data for reporting and analysis. Contributed to the development of dashboards and KPI tracking tools in Power BI and Excel, ensuring accurate visual representation of business performance.

SQL Excel Power BI Data Cleaning KPI Tracking Data Analysis Reporting

Sales Representative

Datum Group Marketing Ltd.

Jan 2024 - Dec 2025 (1 year 11 months)

Maintained consistent lead-to-sale performance through data-informed adjustments to sales techniques. Accurately recorded and managed customer data in line with GDPR standards.

Sales Data Management GDPR Customer Engagement Lead Generation

Customer Service Advisor

National Express

Jan 2024 - Dec 2024 (11 months)

Logged real-time arrival data and passenger information using internal systems. Gained early exposure to operational data tracking and customer-facing technology.

Logging Customer Service Internal Systems Passenger Information

Education

Degrees, certifications, and relevant coursework

Leeds City College

BTEC Level 3, Aviation

Acquired comprehensive knowledge of aviation operations, including flight management, customer service, and safety protocols. The course developed strong analytical and problem-solving skills through the interpretation of industry-specific data such as flight schedules, passenger flow, and operational efficiency. Additionally, I gained familiarity with key aspects of the industry, including milita