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Oluwambo Akinsiku

@oluwamboakinsiku

Network and Operations Support Engineer at IP-EXPRESS Nigeria Limited, automating network audits with Python and Linux shell utilities.

Nigeria

Message

At IP-EXPRESS Nigeria Limited, I provide Tier 1 and Tier 2 support for enterprise and residential ISP users, resolving more than 85% of connectivity and performance issues on first contact.

I deployed and provisioned PPPoE services across FTTH and wireless infrastructure, and created asynchronous Python scripts and Linux shell utilities that reduced manual diagnostic effort by 30%.

At Kenneth Dike Library, University of Ibadan, I supported IT operations, built an Excel-based asset tracking database, and updated library records. I hold the ISC2 Certified in Cybersecurity (CC) and Google Cybersecurity Professional Certificate.

Experience

Work history, roles, and key accomplishments

Current

NOC / Operations Support Engineer

Current

IP-EXPRESS Nigeria Limited

Jan 2025 - Present (1 year 9 months)

Provide Tier 1 and Tier 2 technical support for enterprise and residential users, managing 50+ tickets weekly via Splynx/Syscora. Resolve 85%+ of connectivity issues on first contact and deploy PPPoE services for 150+ subscribers.

Tier 1 2 Support Incident Management Splynx Syscora PPPOE FTTH Wireless RouterOS Python BASH Network Diagnostics Customer Support

IT Support Specialist (Industrial Training)

Kenneth Dike Library, University of Ibadan

Feb 2024 - Jul 2024 (5 months)

Supported daily IT operations and hardware/software troubleshooting for administrative staff and library patrons. Executed Cat6 structured cabling and built an Excel-based IT asset tracking database.

hardware troubleshooting Software Troubleshooting Cat6 Excel Asset Tracking Server Monitoring Backup Digital Archiving