At Progressive Resource Group, I lead AR team operations across multiple specialties and provider groups. I handle denied, rejected, underpaid, and aging claims, negotiate high-dollar unpaid claims, and implemented the NSA Federal IDR process for out-of-network reimbursement disputes.
Previously, at Ascendix Billing Solutions, I processed claims and posted ERA/EOB payments, followed up on unpaid and partially paid claims, and reduced denials through claim scrubbing and billing corrections. My work spans medical revenue cycle operations, with certifications in HIPAA privacy, professional billing, and medical reimbursement.
